Negative review: My mother has been in the hospital since Tuesday arriving in an ambulance after a fall. I left the hospital at 2am in the morning and there was no one around apart from someone sitting behind the reception desk who looked fast asleep.
When I left on the Thursday night there were three men having a very heated exchange about who could visit and who could not visit, right by the wards, again no one around and no one to advise at reception.
On Friday night leaving the hospital just after 8pm and there is about 20 people on the grass outside the hosptial - near the wards - with dogs and children running around - drinking from cans of beer celebrating it would appear a patient's birthday ( person sitting in a wheelchair).
This is outside a hospital near wards with sick people in, how can this be allowed? again no security around and no one to speak to or mention.
Positive review: On arriving at the hospital the staff were very caring and attentive and helped make my mother comfortable. The consultant on duty was very kind and courteous and advised that they would arrange for her to have something for the pain, which arrived very quickly. the nurses on duty both of them were incredibly kind and helped settle my mother.
We had blood tests and xrays and CT scan all before 9pm, which I was very impressed with. I was kept up to date as to what was happening and again when she was in the CDU the nurses, in particular the auxilliary staff were very kind and accommodating.
"Lack of security - open to anyone just walking..."
About: Queen Elizabeth Hospital / Accident and emergency Queen Elizabeth Hospital Accident and emergency London SE18 4QH
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