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"Being run by accountants & ..."

About: Bristol Eye Hospital

What could be improved

Being run by accountants & managers who would rather protect their own jobs than employ sufficient staff to deal with enquires.

Have now been on the phone for nearly 40mins & still no reply, it's a Monday afternoon, is it always like this ?

Story from


Response from Bristol Eye Hospital

We are sorry to hear about your experience, unfortunately we will need more details to follow up your complaint properly. Please contact our Patient Support and Complaints Team on 0117 342 3604 if you would like us to investigate the complaint in more detail.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful