"Labour induction"

My partner was due to be induced had an appointment and everything and it c0mes to the date of the induction and we was told constantly we will be in touch asap to arrange for you to come in and heard nothing all day even though we kept tryinng to call in and eventually they said we will get you in the day after and even then we was getting told the same things the following day I am extremely dissatisfied with the organisation and overall performance of this hoapital