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"Superb and kind attention to elderly mum"

About: William Harvey Hospital (Ashford) / Accident and emergency

Again we found ourselves in A&E at the weekend.

This time it was not over stretched and the atmosphere was calm and organised.

My 90 year old mother was attended to promptly and with utmost consideration.

She was sent for tests and taken to clinical assessment ward in the evening - not too late to ensure a night's rest. I cannot praise the staff at all levels highly enough - from the wonderful ambulance staff to the person serving the tea.

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Responses

Response from William Harvey Hospital (Ashford) 6 years ago
William Harvey Hospital (Ashford)
Submitted on 21/07/2017 at 16:24
Published on nhs.uk at 17:32


We are very grateful to you for endorsement for the care and consideration from the staff in A&E.

We will ensure the A&E team receive your kind comments.

Thank you.

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