This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My son who has MS and his experience

Posted By Just a Mother

"My son who has MS and his experience"

About: Galloway Community Hospital Queen Elizabeth University Hospital Glasgow

(as a parent/guardian),

My son has MS. He was latterly treated with a specific medication and as a result ended up with PML (Progressive multifocal leukoencephalopathy . Was in QEUH for a long time. Lucky to be alive. Came back to GCH for intensive physio. Mr Shaker was fantastic. Unfortunately ward doctor was not. Wanted my son to have HIV test for no good reason. Was very rude to myself and my husband then ignored us and my son for remainder of his stay. My son is now having anxiety and stress over a year later as a result. He is so worried he has HIV despite the fact his Consultant Neurologist in Glasgow has assured him this is not the case. I was going to complain about that doctor at the time but my main focus was on getting my son well again. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 6 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 21/06/2017 at 08:46
Published on Care Opinion at 09:27

picture of Michaela Cannon

Dear Just a Mother,

Thank you for taking the time to post your story. I am sorry to read of you and your son's poor experience and the distress this continues to cause him.

I would welcome the opportunity to look into this matter further and if you would like to do so, would be grateful if you contact me on 01387 272733 or

dumf-uhb.patientservices@nhs.net.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 23/06/2017 at 11:18
Published on Care Opinion at 14:43

picture of Nicole McInally

Dear Just a Mother

I am sorry to read about your son’s experience and the anxiety and stress this has caused.

If you would like NHS Greater Glasgow and Clyde to look into this matter further, can you please contact me at Nicole.McInally@ggc.scot.nhs.uk with your son’s personal details? Can you please quote the reference number: 375637

Please pass on my best wishes to your son.

Kind Regards

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 28/06/2017 at 09:56
Published on Care Opinion at 14:19

picture of Nicole McInally

Dear Just a Mother

Many thanks for your email.

I just wanted to let you know that I have shared your comments with the team.

Best wishes

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k