This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

changing appointments multiple times

Story from nhs.uk

"changing appointments multiple times"

About: Charing Cross Hospital / Neurosurgery

Booked an appointment in Feb 2017, for the June, then 4 weeks before the appointment, I got an email saying you appointment was moved. I was not given a reason why. I then had to waste time trying to move it, as I am in gcse year, and got it a week later than the original June appointment. Then two weeks before that I got an email saying it had moved by 4 weeks. It is now at the end of July. Constantly having to move, and change the appointment is getting very tedious, and is making my pain worse

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Charing Cross Hospital 6 years ago
Charing Cross Hospital

Submitted on 19/06/2017 at 09:24
Published on nhs.uk at 10:33

Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to sincerely apologise to you for the cancellation of your appointments in the Neurosurgery clinic at Charing Cross Hospital.

We would really like to speak to you and be able to look into this further.

In the meantime I have forwarded your posting to the service manager for Neurosurgery.

Patient Advice and Liaison Service (PALS) can be contacted on either 0203 313 0088 or email pals@imperial.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k