This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Please pass onto the staff how wonderful they were

Posted By Poppy333

"Please pass onto the staff how wonderful they were"

About: Glasgow Royal Infirmary / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as a service user),

I fell off a horse on sat. Landed mostly on my head. The paramedics, Davy and Paula were great! ...looked after me and kept me calm. The staff at GRI A & E were all fabulous...my nurse Stephanie was so lovely and kind. The consultant, sorry, I can't remember his name. (would have been about 3. 30pm). but he was fab too...I had total confidence in him. The staff for the ct scans and xrays were also good.

All in all, I was very well looked after: )...this is definitely an NHS, that is worth fighting for! ! ...

Please pass onto the staff how wonderful they were and how it really means everything, to all the patients that pass through their door...very much appreciated.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 6 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service

Submitted on 15/06/2017 at 08:50
Published on Care Opinion at 10:03

picture of Martin Esposito

Hi Poppy333

Thank you so much for sharing your experience on Care Opinion. I was sorry to hear about your accident but really pleased to hear about the care you received from everyone involved. Your story highlights very well, the large number of people who are involved in providing health care in our NHS.

I have managed to identify the Davy and Paula and so will ensure that your kind words are passed onto them.

Best wishes with the rest of your recovery.

Take care

Martin.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 19/06/2017 at 09:01
Published on Care Opinion at 12:20

picture of Nicole McInally

Dear Poppy333

I was sorry to read about your accident and I hope that you are recovering well.

Thank you for your kind words regarding all the staff involved in your care.

I will share your post with the staff and I am sure that they will be delighted to receive your feedback.

Best wishes

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k