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"My nurse gave me excellent advice"

About: Gravesham Community Hospital

(as the patient),

I scalded my wrist on Friday and on Monday I was concerned about it so visited Gravesend miu. I had to wait just over an hour before I was seen but the waiting room was pleasant and I had a good book! When my turn came I saw a lovely nurse called Terry. He was brilliant. Gave me some excellent advice and explained why I was having the itching and what to do. I felt I was in very safe and knowledgeable hands. I have been following Terry's advice and my wrist isn't so itchy. Thank you Terry and thank you Gravesend miu.

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Responses

Response from Helen Knope, Performance Lead, Reimagine Team Working Support Team, Kent Community Health NHS Trust 6 years ago
Helen Knope
Performance Lead, Reimagine Team Working Support Team,
Kent Community Health NHS Trust

helping team to work in a reimagined way following the pandemic

Submitted on 15/06/2017 at 08:46
Published on Care Opinion at 10:01


Hello

Many thanks for reviewing the care and treatment you received on Monday in Gravesham Minor Injuries Unit. We are very pleased that the nurse, Terry was kind and knowledgeable and that you left having been given all the advice and reassurance you needed regarding your wrist. We will share your feedback with the team there.

Best wishes

Helen Knope

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