This has been going on for many weeks. The podiatry service say they will be having a meeting this month in which they will discuss having a minimum notice period for rearranging appointments. However, when I asked if I would be told what the period is, they said they would not tell me, so they will be operating a rule that says patients must give x amount of notice when changing an appointment, but the patients will not know how long the notice must be! How can we keep the rules if they are kept secret from us?
"Still no satisfactory outcome over podiatry appointments"
About: Salford Royal / General medicine Salford Royal General medicine M6 8HD
Posted by Hollyanna (as ),
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Update posted by Hollyanna (a service user) 6 years ago
Update posted by Hollyanna (a service user) 6 years ago
Update posted by Hollyanna (a service user) 6 years ago