"I felt like I was wasting their time"
About: IC24 NHS 111 / NHS 111 (Great Yarmouth and Waveney) IC24 NHS 111 NHS 111 (Great Yarmouth and Waveney) TN24 0GP James Paget University Hospital / Accident and emergency James Paget University Hospital Accident and emergency Great Yarmouth NR31 6LA
Posted by rodkavodka (as ),
Had to call 111 today.
Seven weeks ago I cracked my ribs in a fall and with not long having a plate screw to my spine I thought better to be safe than sorry so called 101 instead of taking up doctors time, the doctor on the phone went through several questions and decide that I should give it a few weeks and if no better either call back or visit the doctors.
Seven weeks on the pain doesn't seem to be much better and I noticed a burning / stinging sensation so I called 111 back and after going through different questions the doctor said I should go to A&E within the next 4 hrs to get an Xray.
Not being a big hospital fan reluctantly I did what he said. After a 2 hr wait I got to see the nurse who asked what the problem was, as soon as I said I was told to come by 111 and that I had cracked ribs the first thing the nurse said without even asking what made the doctor tell me to come to A&E, was this is not a A&E problem and I should not have been told to come! !
The 111 doctor was great but the A&E nurse made me feel I was wasting their time! ! !
Wont bother again