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"Lynn Jarrett Unit"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Critical care

I am a senior lecturer in a Faculty of Health in a respected University and have been part of the NHS for over three decades. My mother, a frail octogenarian, was in this unit for end of life care after an emergency admission for ruptured peptic ulcer and oesophageal varices. This team was highly organised, well-motivated, well-trained, caring, compassionate and considerate. At all times my mother was treated with care, dignity, compassion and respect. My visiting relatives also received a high level of care and compassion. The staff embody the NHS values and made me proud to be part of the NHS. I have no hesitation whatsoever in thoroughly recommending them. They brought it home to me that throwing money at the NHS is not the answer; this level of organisation, communication and commitment however, is. They could teach us all a thing or two. My only wish is that someone with sufficient authority and prowess can visit this unit and tap into their uniqueness with a view to disemminating their skills and values to all.

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust
Submitted on 08/06/2017 at 11:12
Published on Care Opinion at 11:55


Thank you for taking the time to get in touch, Mark. My condolences on your loss. Our thoughts are with you and your family.

The care you describe is that which we strive to deliver to our end of life patients, their loved ones and their families. I have shared your feedback with staff on the ward.

We can always do more to share good practice across the organisation and we will endeavour to use your feedback regarding your mother’s care to ensure we do so.

Best wishes,

Anita Morley.

Sister, Lyn Jarrett Unit.

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