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"Excellent Service"

About: New Victoria Hospital / Haematology

(as the patient),

I contacted Dr McDonald yesterday with a problem and within 24 hours this problem was resolved. Many thanks to him and to his secretary, major anxiety reduced.

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 09/06/2017 at 09:59
Published on Care Opinion at 12:13


picture of Nicole McInally

Dear ElizabethA

Many thanks for sharing your story on Care Opinion.

I am glad to read that Dr McDonald was able to resolve your problem within 24 hours.

I will make sure that we share your post with Dr McDonald and his secretary.

Kind Regards

Nicole

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