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"There simply are not enough staff"

About: Medway Maritime Hospital / Accident and emergency Medway Maritime Hospital / General Medicine

(as a service user),

My wife died on Will Adams ward. She was ill with multiple sclerosis and had been admitted with a urine infection.

Whilst in hospital she developed an ungradeable pressure sore which caused a bone infection. She also developed pneumonia. I believe these things killed her.

How is it that untrained carers such as myself in a non sterile home environment can care for someone for 17 years yet in my view, Medway Hospital cannot?

My wife had been bedbound for over a year at home and hadn't developed these problems. I don't blame the staff, I almost lived there 24/7 for two weeks and I believe there simply aren't enough staff to offer the level of care needed.

On two occasions my wife was admitted via a&e. 7 hours waiting the first time before a bed was found. 5 the next.

My wife was sick but I feel that Medway Hospital accelerated her demise and I will never forgive them.

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Submitted on 19/06/2017 at 09:10
Published on Care Opinion at 12:20


Thank you for your comments and may I take this opportunity to extend to you our sincere condolences at this very sad time.


We would be interested in learning more about your concerns so please do get in contact with our PALS Team to discuss your concerns about your wife's care. As well as listen to your concerns, they can facilitate a meeting with staff. PALS can be contacted on 01634 825004 or medwayft.pals@nhs.net

Kindest regards,

The Patient Experience Team

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