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"Nothing was too much bother to them"

About: University Hospital Monklands / Dermatology

(as the patient),

I had to attend Dermatology Unit at Monklands Hospital at the request of the Consultant for 7 days intense treatment because of skin damage caused by an allergic reaction to medications. Unfortunately because of complex situation of my ill health position I was unable to keep up the daily visits.

Nothing from Secretary to Nurses involved was too much bother to them whilst they must have been busy treating other patients. This why I gratefully appreciated their help. However in April because I was quite ill and required blood tests taken which was confirmed I was B12 deficient with low score I began treatment for two month period. I also discovered in December 16 I was B12 deficient after blood tests being done when attending another hospital.

This meant when I attended Dermatology Unit in Feb16 I must have been B12 deficient and partly reason I could not attend the Unit. From Doctors I also learned that B12 deficiency could cause skin damage because of autoimmune system and complex problems. Treatment received from nurses was gratefully appreciated but I have also learned that B12 can cause problems with the skin with some treatments being ineffective, which is absolutely no reflection on the nurses who attended to me.

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 6 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire
Submitted on 10/06/2017 at 17:00
Published on Care Opinion on 12/06/2017 at 11:58


picture of Eileen Clarke

Dear Hughie

Many thanks for taking the time to post your views on patient opinion.

I am delighted that you had such a positive experience with the Dermatology staff. As the Senior Nurse for Dermatology, I will certainly feed this back to Senior Charge Nurse Dobbin and the Dermatology team. We strive to ensure the experience for all our patients is a positive one.

Thank you once again for your kind posting and I hope that your health improves.

Kind regards

Eileen

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