"she quite literally could have saved the girls life"

I work at Children's Services on the IOW. I attended Children's Ward yesterday because a young person I have been advocating for had been admitted and was imminently going to discharge herself against the doctors advice. The doctor desperately wanted to complete further tests and scans to diagnose and treat the patient. The 17 year old appears to be Nicotine dependent and was discharging herself because she was not being permitted to smoke and hadn't done so in 10 hours.

Whilst the nurse in charge admitted bribing the young lady with a cigarette once she had gone for an ultrasound (and wanting to discharge her for abusive language), Jodie  (another nurse) spoke with the young lady, was able to calm her down.

She advocated on behalf of the young lady and challenged the stance on refusing her a cigarette. This resolved the situation and allowed the young lady to remain in children's ward to have the tests and treatment she needed. It seemed that Jodie put herself in line for potential personal detriment and in doing so changed the outcome of a very difficult and potentially high risk situation for the patient.

I'm probably not getting close to doing justice to how much a difference that Jodie made. If the tests highlight something that needed immediate treatment she quite literally could have saved the girls life. I am happy to explain further if required but hope that she will be recognised in some way for her exemplary and empathetic customer service, particularly for a very vulnerable young person.