"The staff in A&E were ..."
About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
Posted via nhs.uk
What I liked
The staff in A&E were efficient, friendly, communicative and worked well together.
I noted that I was only involved in decisions about my care some of the time. This is not a failing on the part of the staff but more that I was incapable of participating. I never felt that I was being ignored or that I was having things done which I was unhappy with or unsure of. My husband was informed of what was happening at all times.