"Horrific, traumatic"

About: Hull Royal Infirmary / Maternity

My daughter had the balloon because of the risks involving high blood pressure! This failed to work at opening the cervix. They then inserted a pessary for 24 hour this failed to work she then had to have 2 tablets 6 hours apart but they failed to work !! She was asked to have the process again starting with the pessary and the 2 tablets with promises of going onto the list for a c section. These failed to work no c section was offered. They tried to break her waters? With legs in stirrups but this wasn't possible. They made her go nil by mouth from midnight with the c section in mind. In the morning the consultant attended and said she was 1cm dilated and they were going to try to break her waters on labour ward she was 3rd in the queue to go up but later that day she was told she was now 5th in the queue. Opals were contacted and attended the maple ward and my daughter asked to see her consultant who was suppose to see her at 6 o'clock but failed to turn up. She has to be nil by mouth again to be examined in the morning if not a c section!! Maybe this will take place because it is the 3td time it as been mention. 18 examinations and still no baby, they did at one point say she wasn't at risk, if she wasn't why try to induce labour in the first place!! A diabolical joke animals are treated better!!!

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Responses

Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience in The Maple Ward.

We will ensure your comments are shared with the (insert department name) team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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