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"A m u"

About: Royal Devon & Exeter Hospital (Wonford) / General surgery

My partner was brought in on Friday, we arrived about 5 pm put on amu where the staff were great. Only criticism is as his partner I was sat with him from 5pm until 1am (when we were told he was not going home.) during that time other people with patients were offered tea etc, I was totally ignored, no idea why but I was shattered too. I know they are busy but when someone is offered a tea opposite you i etc and you are ignored it isn't great. Anyway next day put on lowman, wow what a difference, cups of tea offered all the time, even cake. They were amazing,

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Response from Royal Devon & Exeter Hospital (Wonford) 6 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 01/06/2017 at 16:29
Published on nhs.uk at 16:32


Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital.

We are delighted to hear your compliments regarding the staff on AMU and Lowman wards.

I am sorry that you were not offered beverages during your wait on AMU and your comments will be feedback to the senior staff there.

All feedback is always welcome.

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