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Very satisfied

Story from nhs.uk

"Very satisfied"

About: Beaumont Hospital

I had to cancel my first appointment at the last minute .and they were great about it and arranged another appointment 1week later .I arrived at my appointment 1/2 hr early and only waited 10 minutes and was taken in to see the consultant who listened to what I had to say examined my knee then sent me for a xray .then saw me after explained what my options were and answered lots of questions about a total knee replacement booked me in for the operation in October .I was really impressed with the consultant and never felt I was treated as a NHS patient .After my appointment the nurses took the time to talk to me and I filled in all the paperwork nessasary I would recommend anyone needing to see the orthopedic department to go to this hospital

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Responses

Response from Beaumont Hospital 6 years ago
Beaumont Hospital

Submitted on 22/09/2017 at 11:54
Published on nhs.uk at 12:32

Thank you very much for your kind comments. We are extremely grateful for any feedback we receive from patients, good or bad.

It helps us to understand what we do well, and what we need to focus on to further improve our service. At BMI The Beaumont hospital we do everything we can to ensure that every patient has a positive experience with us. Your feedback is really appreciated and will be shared with everyone who works here.

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