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Abandoned

Story from nhs.uk

"Abandoned"

About: Somerset NHS Foundation Trust

I only found out that I had been discharged after phoned up to see why I hadn't been sent a date for my monthly appointment with psychiatrist. No discussion or involvement with any decisions made about my care. This came after I had repeatedly asked for support and had not been given any help. My mental health has been badly affected by this. I will be bringing a formal complaint, but in the meantime I am left without any support. I am disgusted with the lack of care and compassion.

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Responses

Response from Somerset NHS Foundation Trust 6 years ago
Somerset NHS Foundation Trust

Submitted on 30/05/2017 at 11:53
Published on nhs.uk at 13:32

I am very sorry to read about your experience. I would like to help you with your issues, but would need some more detail about which service you are referring to, and about yourself. Please could you contact the PALS team on 01278 432022 or email us pals@sompar.nhs.uk with these details.

We can then liaise with the service on your behalf to see whether some resolution can be made.

With best wishes,

The PALS team

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