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Great care

Story from nhs.uk

"Great care"

About: Royal Surrey County Hospital

This is a very modern section of the hospital with first class facilities. I had a procedure here and found every member of staff professional, caring and friendly. Everyone treated me with dignity and I felt very comfortable throughout. This is the sort of NHS we should be holding up as an example for they clearly take great trouble in ensuring your experience is pleasant and that you are kept fully informed throughout. Very 21st century! Thank you all as I was not looking forward to coming in, but this has totally changed my perception.

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital

Submitted on 30/05/2017 at 11:00
Published on nhs.uk at 11:31

Thank you for taking the time to leave feedback on your recent visit to Royal Surrey County Hospital.

Coming into hospital for a procedure can be incredibly daunting, so I am pleased to read that the team were able to put you at ease.

We know that we're very lucky to have such fantastic staff, who always put the patient at the very centre of their care.

Please be assured that your message will be shared with my colleagues in endoscopy and I know they will be delighted to receive your kind words.

Once again, thank you for taking the time to share your feedback.

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