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Procedure under local anesthetic

Story from nhs.uk

"Procedure under local anesthetic"

About: The Princess Royal Hospital / Gynaecology

I had to visit PRH last week for a procedure at the Women's Centre.

The parking was a nightmare to start with, took us about 15 minutes to find a space, but the paying system was very good.

The department was easy to find even though we hadn't been there before, I was greeted at the desk and the directed through to a waiting room where a nurse came and had a chat with me straight away. Everyone I came into contact with was so friendly and reassuring and explained everything that was going to happen.

The procedure itself wasn't as bad as expected and the staff were all very professional.

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital

Submitted on 29/09/2017 at 10:14
Published on nhs.uk on 30/09/2017 at 04:14

Thank you for taking the time to share your experience with us here at the Shrewsbury and Telford Hospital Trust.

We really appreciate the feedback we receive as a Trust, and positive comments enable us to thank the individuals and teams for their hard work. All patient comments are welcome and where our care has not met your expectations we do review your experience (if possible from the information you have provided) and where we can, we will act and amend what we do for the benefit of our future patients.

Our PALS team can be contacted by phone on 01743 261691 or by email at pals@sath.nhs.uk

Thank you and kind regards

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