This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Shocking care

Story from nhs.uk

"Shocking care"

About: Darlington Memorial Hospital / General surgery

Where to start pain relief never given on time by staff. Missed off list at meal times on numerous occasions and left in a soiled bed for over 2 hours

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Darlington Memorial Hospital 6 years ago
Darlington Memorial Hospital

Submitted on 02/06/2017 at 14:13
Published on nhs.uk at 13:34

Thank you for providing feedback on your recent experience at Darlington Memorial Hospital.

I am very sorry to hear that you were unhappy with your experience on this occasion however we are not able to pass this on the the ward in question as it is not menitoned in the feedback you have left.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k