An initially poor experience was put right by the excellence of the follow up appointment. My mother in law was given a diagnosis in a less than professional manner and left to look up what it meant online, causing great distress. The appointment with the consultant on the other hand was a wonderful example of care and compassion. The doctor answered all of our questions fully and explained in detail everything we needed to know. There was a thoroughness that gave us absolute confidence that we were in the right hands. I only wish I could publish the name of the fantastic Doctor.
"Respiratory care"
About: Northern General Hospital / Respiratory medicine Northern General Hospital Respiratory medicine S5 7AU
Posted via nhs.uk
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