"I visited the Physio team with ..."

About: Newquay Hospital

What I liked

I visited the Physio team with a bad back. They were superb. Took time to understand my condition and were clear in their advice. I probably went back 5-6 times until I made full recovery. The fact this is a 'self-refer' service (you just turn up) is quite remarkable. Many thanks to my specialist and all who make this possible.

What could be improved

I can't think of anything.

Anything else?

Perhaps it would be good to publicise the Physio service more widely? I've mentioned its drop-in nature to friends and they've been amazed and delighted at the idea. So many people go through life with terrible back pain!

Story from NHS Choices

Responses

Response from Newquay Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read

Shift-Alt-R