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Compassion from CSW

Posted By PatientEK

"Compassion from CSW"

About: University Hospital Hairmyres / Ophthalmology

(as the patient),

CSW showed compassion. She saw me upset and stopped me in the corridor to make sure I was ok. Thank you for your kindness: )

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Responses

Response from Gordon Bryan, Senior Nurse, Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Gordon Bryan
Senior Nurse, Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 17/05/2017 at 21:12
Published on Care Opinion on 18/05/2017 at 09:10

picture of Gordon Bryan

Dear PatientEK

Thank you so much for your kind posting.

This is a really good example of how we can make a difference to our patients experience. The Ophthalmology staff at Hairmyres Hospital will be absolutely delighted with your feedback and as the Senior Nurse for the service, I will ensure that staff are aware of your post.

This is the person centred approach we strive to deliver every day, to know that your experience reflects this is great feedback.

Kind Regards

Gordon

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