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"Four hour wait for a five minute dressing."

Waiting four hours for a five minute wound dressing is just a disgrace and complete waste of time!

Won't be coming here again or recommending it.

It is common sense, if the busiest time is after 5pm then get more staff in at that time not in the morning when everyone is at work or school! They tell you it is a two hour wait but that's not the case and no one offers any apology or explanation till you ask and then they treat you like a bother.

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Responses

Response from Finchley Memorial Hospital 6 years ago
Finchley Memorial Hospital
Submitted on 03/07/2017 at 16:48
Published on nhs.uk at 17:33


Thank you for your valued feedback – we are sorry to hear that you have had a negative experience.

Please can you contact our PALS (Patient Advice & Liaison Service) team on 0800 368 0412 or clchpals@nhs.net so we can get some more details from you.

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