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"Princess Royal Hospital"

About: The Princess Royal Hospital / General medicine

My husband has just returned home after 2 weeks as an in patient as a result of an emergency admission.

We cannot praise highly enough the care he received.

From the Shropdoc call handler, to the doctor who called us back within a few minutes, to all the doctors and nursing staff in Shropdoc, A and E, AMU and Ward 9, he received prompt, efficient and caring treatment..

They all made a difficult time much more bearable.

Thank you everyone.

(PS Not forgetting the catering department - when he was able to eat he said cooked meals were very tasty and served hot and sandwiches freshly made)

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital
Submitted on 29/09/2017 at 10:15
Published on nhs.uk on 30/09/2017 at 04:14


Thank you for taking the time to share your experience with us here at the Shrewsbury and Telford Hospital Trust.

We really appreciate the feedback we receive as a Trust, and positive comments enable us to thank the individuals and teams for their hard work. All patient comments are welcome and where our care has not met your expectations we do review your experience (if possible from the information you have provided) and where we can, we will act and amend what we do for the benefit of our future patients.

Our PALS team can be contacted by phone on 01743 261691 or by email at pals@sath.nhs.uk

Thank you and kind regards

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