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"Day Surgery Experience"

About: Royal Surrey County Hospital / Breast surgery

This was my second experience of surgery in the day case unit and having just read somewhat negative remarks I felt compelled to add my own comments. I was treated one week ago and found every aspect of my care to be exemplary. Yes there is the inevitable waiting but this pales into insignificance when looking at wider aspects such as professionalism, attention to detail and the patience displayed by staff. I find it inconceivable that it is possible for reviewers to downgrade the hospital based on issues such as parking however inconvenient that might be. From the consultant to the lovely member of staff who so carefully pushed my bed along the corridors, I would like to express me heartfelt thanks. The hospital is clean, organised and a tribute to the NHS.

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital
Submitted on 17/05/2017 at 15:13
Published on nhs.uk at 14:31


Thank you for taking the time to share feedback on your recent treatment and care at Royal Surrey County Hospital.

The day surgery team do their best every day and it is messages like yours that make it all worthwhile.

Please be assured that you comments will be shared with the team and I know they will be delighted to receive your kind words.

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