"Struck by the overall happy environment"

About: Gartnavel Royal Hospital

(as a service user),

What a wonderful hospital. I was a patient for 2 days on ward 4a, surgical. I was struck by the overall happy environment. The staff on my ward were professional, happy and very attentive. Glasgow at its best....just one thought, though, I would have liked to be able to use the small kitchen on the ward to make teas and coffees. Instead I had to approach staff to do this, who I'm sure had better things to do. There used to be small areas that patients could use but I suppose this has stopped due to health and safety? Anyway in no way spoilt my hospital staff.

Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde

Dear Islandvisitor

Thank you for taking the time to post on Care Opinion. I am pleased to read about your experience on ward 4A of Gartnavel General Hospital.

I will share your kind words including your comments about catering facilities with the appropriate services. The staff on ward 4A will be delighted to receive your feedback.

I hope you are now recovering well at home.

Best wishes
Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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