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"seven months before a cancer diagnosis"

About: St John's Hospital Western General Hospital (Edinburgh)

(as a relative),

I'm a young girl who has been left devastated after my dad was finally diagnosed with cancer after seven months of consistently going to his GP, being sent to St John's and then being dismissed. They tested for everything apart from cancer and sent him home every time with no real explanation as to what was going on.

Seven months later, luckily one good doctor out of how many horrendous doctors, sent my dad to the Western General. An x-ray and two CT scans later there's an answer. I am absolutely appalled at the care my dad received, or rather lack of care and interest, my dad received from St John's hospital. Never again will I put my faith in doctors from this hospital. I hope this gets passed onto the doctors who would have dealt with my dad. It's someone's life and it feels like they messed around with it.


Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Dear Sarah Margaret

Thank you for sharing your feedback with us about your Dad's experiences. I am so sorry to hear what a difficult time this has been for you and your Dad.

I would be keen to hear more about what happened and if you feel able, would be grateful if you can please contact me or one of my colleagues in the Patient Experience Team:


Telephone: 0131 536 3370

Kind regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful