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"I couldn't thank the hospital and staff enough"

About: Frimley Park Hospital / Gynaecology

I had a minor routined operation on 3rd May and I was super nervous. From the moment I arrived in the hospital I was treated with care and kindness to calm my nerves and get me through the operation with the best outcome. Despite the long wait because of an emergency my operation was done late into the afternoon. The team were professional and very caring. I am overwhelmed with what these team do and their medical ability. The care they take, the endless questions they are faced by nervous people, the long hours and the lack of benefits (unlike tech companies with free yoga/gym/coffee/restaurants) I felt like each person had the time to talk me through the process, to give me all the information they could and treated me over night with immense care throughout the night for the multiple times I needed help, no matter what time of the night. I will never forget the kindness showed and can't thank each person enough for looking after me and getting me back to health quickly.

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Responses

Response from Frimley Park Hospital 6 years ago
Frimley Park Hospital
Submitted on 11/05/2017 at 17:37
Published on nhs.uk on 13/05/2017 at 04:19


Dear Kelly

Thank you for taking the time to leave your feedback.

I'm pleased that you found the team to be kind and caring - we are very lucky to have them and they do their best every day to provide great care.

It is feedback like yours that makes it all worthwhile.

Thank you for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

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