"Service is not disability friendly"
About: Three Towns Resource Centre / Physiotherapy Three Towns Resource Centre Physiotherapy Saltcoats KA21 5RF
Posted by Mantra110 (as ),
This is for the musculoskeletal service. It’s about my son.
The service only has a contact number on their standard letter. The patient is deaf, and cannot change the date of the appointment.
The touch type is out of date, as well as it not being advertised. The patient cannot use the phone, and the service are aware of his deafness.
I don’t believe this communication is very user friendly and definitely not disability friendly.