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Poor communication

Posted By windwings

"Poor communication"

About: Aberdeen Royal Infirmary / Clinical haematology

(as the patient),

I have a complex abnormal t-cell disorder and now developed an out of control itch.

The hospital / GP liaison is less than ideal. The GP tells me unable to understand hospital reports so writes back. Meantime my treatment is delayed and I am getting worse.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 6 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 23/05/2017 at 14:46
Published on Care Opinion at 16:01

picture of Kirsten Dickson

Dear Windwings,

I’m sorry that you have had a delay in receiving treatment - the itch must be driving you mad and I can understand why you feel the hospital / GP liaison is less than ideal.

If you feel you would like to share a bit more about your story, please email me on kirsten.dickson@nhs.net.

Take care,

Kirsten

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