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"Fantastic care given from 2 staff nurses."

About: Ninewells Hospital / Accident & Emergency

(as the patient),

I have been living with mental health difficulties from the age of 17 but more recently this has become progressively worse, I have taken numerous paracetamol overdoses and felt at the edge and ready to give up. The care in which staff nurse Charlene and staff nurse Anna  provided was fantastic. I did not at all feel judged at any point when admitted to the emergency department observation unit of ninewells hospital. They were very sensitive, kind and caring when treating me. I really feel they deserve so much credit for how much easier they made each admission for myself.

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Responses

Response from Tracey Passway, Clinical Governance and Risk Team Leader, Clinical Governance and Risk, NHS Tayside 6 years ago
Tracey Passway
Clinical Governance and Risk Team Leader, Clinical Governance and Risk,
NHS Tayside
Submitted on 08/05/2017 at 08:37
Published on Care Opinion at 09:16


Dear Mercedesaferrier,

many thanks for taking the time to post on Care Opinion. I am very pleased to read of your positive experience and I will pass your sentiments onto the Team who will be equally pleased to read your comments I'm sure. I wish you well with your recovery.

Tracey

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