"Haphazar procedures, appointment period and..."

Incorrect label of test, lack of communication of result to patient, hanging on phone for hours to speak to consultants secretary, appointment interval from 9/11/16 for a 3 month follow up now may17 , abrupt and inadequate response from appointments personnel to when after 6 months an appointment would be ,just told when you are at the top of the list you will be called,with no idea as to when that would be. Simple queries to consultant secretary taking 2 days to reply

When you are given an appointment with your named consultant you have to wait until you are at the hospital before you are required toactually ask to see your named consultant on the appointment day and this is not always granted.The system is completely unnaceptable