"I felt hurried"

About: United Lincolnshire Hospitals NHS Trust

(as the patient),

I attended the Endoscopy unit. The first part was ok nurses and doctors seemed nice talking me through the procedure and taking my details etc. During the procedure I was very nervous but I felt I was hurried through it regardless then afterwards even though I had a sedation I again felt hurried up and out even though I wasn't feeling quite ready to get up and go. I was very wobbly to. And The results wasn't Very explained to me either. ? I am due back again in 8 weeks for the same endoscopy procedure and I'm already not looking forward to it.

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Response from Julie Scott, Matron, Endoscopy, United Lincolnshire Hospitals NHS Trust

Hello Beckyboop80,

I am sorry to hear that you had a disappointing experience in Endoscopy and would like to discuss this with you.

Could you e mail me on julie.scott@ulh.nhs.uk so I can clarify exactly what happened and to allow me to deal with the issues raised?

Many Thanks

Julie Scott

Matron – Endoscopy

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