This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Walked in helpless; walked out suicidal.

Story from nhs.uk

"Walked in helpless; walked out suicidal."

Never in my life have I felt so lost. I don't even know what happened. I waited 12 weeks for an appointment, an appointment that lasted 8 minutes. I was told the issue I have isn't a mental health issue even though it is!

After being told this I felt my anxiety kicking in and I felt like I was going to collapse and needed to get away from the situation, the woman asked if I would like to continue or leave the session, although I wanted to continue I felt to anxious and like I was wasting her time, so I stupidly said I'd leave it.

The best part of it is I'm not even sure if she was a therapist or someone you see before the therapist. I waited 12 weeks for this. For this 8 minutes.

I'm now at home feeling sorry for my self that I somehow messed up a therapy session. I can not recommend this place what so ever.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Mount (Accrington) 6 years ago
The Mount (Accrington)

Submitted on 30/05/2017 at 11:43
Published on nhs.uk at 11:31

Thank you for taking the time to provide us with feedback on your experience of our services. I am sorry you are disappointed with the service. At Lancashire care we are keen to understand peoples experiences and as such would be very grateful if you would contact the Hearing Feedback Team in order for us to better explore what has happened in your case. You can do this by email; hearing.feedback@lancashirecare.nhs.uk or by phone; 01772 695315 or by Freepost at FREEPOST LANCASHIRE CARE NHS FOUNDATION TRUST.

Regards,

Sarah Harrison, Head of Hearing Feedback

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k