"Horrendous visit"

Had to take my mother for biopsy. Firstly the letter never arrived and it was only sent 3 days ago, probably 2nd hand.

. Secondly it took 45 mins to park! Mom has confusion so i couldnt park and drop off!!!! Then we were directed wrongly by a member of staff so despite leaving 1 1/2 hours for a 50 minuite drive, we just about made it. Signs in building were attrocious. We were told to head to xray but to follow at end of corfidor which strictly speaking was 2 corridors. This is for a woman with lung cancer and COPD!

Hopefully we will be able to be treated at County where it is much more accessible especially from Cannock. Thank god for ONE freindly person in theatres who actually showed us where to go rather than hazy directions! Very angry!

To end it all, leaving this review, it has t the department in drop down where we visited!!!