This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Poor care

Posted By Guiness10

"Poor care"

About: Medway Maritime Hospital / Older people's healthcare

(as a relative),

The ward is awful. My Dad is in there now and is in a shocking state. Unshaven, sitting in dirty clothes, has been given the wrong food, as he is coeliac. We had to wait over 1 hour yesterday to speak to someone in charge. It's not as if the hospital is around the corner we have to drive from the Isle of Shelley, he needs to come home asap or moved to another hospital as every time he ends up at Medway he seems to get worse.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lyndsay Barrow, Patient Experience Manager, Medway NHS Foundation Trust 7 years ago
Lyndsay Barrow
Patient Experience Manager,
Medway NHS Foundation Trust

Submitted on 28/04/2017 at 14:19
Published on Care Opinion at 15:42

Thank you for your feedback. I am very sorry that you are dissatisfied with your Dad's care, this must be very worrying for you.

Have you spoken to the Senior Sister or Senior Charge Nurse to let them know of your concerns. I know from experience that they would be really keen to know of your concerns as it will give them an opportunity to try and resolve things.

Alternatively, if you could let me know which ward your Dad is on I will bring your feedback to the attention of the relevant senior nursing staff.

Kindest regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k