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Excellent care at Heart and Lung Centre

Story from nhs.uk

"Excellent care at Heart and Lung Centre"

About: New Cross Hospital

Just a note to say that New Cross Hospital is an amazing resource for the local community. My Mom was admitted as an emergency and had to have CABG Surgery in February 2017. This was a very scary experience for her and the staff at the hospital from those in A and E to housekeeping staff to the amazing surgeons and critical care unit staff were all outstanding. The treatment was first class.

The NHS experiences a lot of bad press but I can honestly say how proud and glad that my family have access to a wonderful hospital in that of New Cross.

I am writing this review to highlight to others the excellent care given by New Cross staff. In separate correspondence I have notified the CEO of the hospital about the wonderful staff they have working for them.

Thanks New Cross especially the Heart and Lung Centre - you are truly amazing talented medical staff who make a significant difference to the lives of others.

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Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
The Royal Wolverhampton NHS Trust

Submitted on 02/05/2017 at 12:35
Published on Care Opinion at 15:11

Thank you very much for taking the time to post your comments relating to your mother's recent patient experience. I will share your comments with our staff and wish your mother well with her recovery!

If you or your mother would like to participate in a patient story, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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