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Urology appointment

Story from nhs.uk

"Urology appointment"

About: Queen Alexandra Hospital / Urology

I had an appointment at 10:30 today, 13/04/17 and I was seen at that time by a very personable nurse.

We talked through my issues, they gave me an examination, suggested a course of action, gave me a prescription to tale to my GP and asked me to have a Blood Test.

A follow up appointment was then arranged. The whole appointment was very caring and also very efficient. I was very impressed, thank you.

I went for a Blood Test in the QA and only had to wait 30 minutes which I thought was very good.

Well done QA.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 7 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 18/04/2017 at 13:46
Published on Care Opinion at 15:06

Hi Martin

I'm pleased to hear that things went well for you at the hospital and that you were impressed by the service you received.

Your comments will be shared with the staff involved who will be grateful for such positive feedback.

This is also helpful to others who may see your comments and feel more reassured about coming in for an appointment or a blood test, so thank you from all of us.

Kind regards

Marion

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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