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I am truely grateful

Posted By Shanksie

"I am truely grateful"

About: Aberdeen Royal Infirmary / Clinical haematology Dr Gray's Hospital / Day Case Unit

(as the patient),

I would just like to say a big thank you to all the staff at the haematology dept at ARI from the friendly if under pressure reception staff to the nurses who take our blood and to the fabulous doctors who make the decisions about our care!

Living in Elgin it makes a trip to ARI quite a day, when your blood count is low it just makes it so much worse, but the unit at Aberdeen work hand in hand with Maryhill health center in Elgin and with Dr Gray's as well, which does make the whole experience bearable!

I was at the unit in Aberdeen yesterday (Thursday) this morning (Friday) I was called by Maryhill to tell me that a transfusion has been organised for me on Monday morning at Dr Gray's, to everyone involved in organising that I'm truely grateful, you are all doing a great job, what's even better is it looks like I'm going onto a new study for a new drug on the market so things are definitely looking up for me!

So thank you everyone involved in looking after me, I am truely grateful for all of your efforts.

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Responses

Response from Cameron Matthew, Divisional General Manager, Clinical Support Services Division, NHS Grampian 7 years ago
Cameron Matthew
Divisional General Manager, Clinical Support Services Division,
NHS Grampian

Submitted on 14/04/2017 at 15:33
Published on Care Opinion at 18:43

picture of Cameron Matthew

Dear Shanksie,

Thank you for your kind words. During these difficult times for patients we do strive to deliver a service which will put you at the centre of what we plan. We fully understand that travel to and from Aberdeen can be stressful and where clinically possible some services are delivered locally in Dr Grays but only where it is entirely safe for yourself to have such care.

I will pass on your thanks to the clinical team who have delivered your treatments and care and bring to their attention how there actions are supporting you through this time.

It also great news about the new study and as a regional centre we always strive to deliver the most up to date treatments and appropriate opportunities for all patients.

I am sure the team will be buoyed by your comments so thank you again for such kind words.

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