"I was referred to this hospital ..."

What I liked

I was referred to this hospital while on holiday via my GP. The communication between the 2 was very good.The care I received from all the staff was excellent and nothing was too much trouble for them.All my questions were answered in a way I understood.Understandably my family were concerned about my health but the staff made sure they were kept informed on my condition and treatment.All the staff acted professionally at all times.Thankfully I am now at home with my condition under control.

Story from NHS Choices

Responses

Response from St Mary's Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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