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A and e so had to visit

Posted By And123

"A and e so had to visit"

About: Bishop Auckland Hospital Sunderland Royal Hospital / General surgery

(as the patient),

I was sent from bishop Auckland hospital as they could not help me.

As I had water retention and in pain Called in to a and e and they where excellent so thank you to all staff who dealt with me with care and respect and speedily sorted me out. then transported me to Sunderland General hospital for further treatment.

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Responses

Response from Deputy Head of Corporate Affairs, South Tyneside and Sunderland NHS Foundation Trust 7 years ago
South Tyneside and Sunderland NHS Foundation Trust

Submitted on 10/04/2017 at 17:04
Published on Care Opinion at 17:20

Thank you for letting us know how well you were looked after. Really pleased to hear this and we'll ensure the staff in the Emergency Department are made aware of your comments.

Thank you once again. We hope you start to feel better soon.

Response from Bishop Auckland Hospital 7 years ago
Bishop Auckland Hospital

Submitted on 11/04/2017 at 11:41
Published on nhs.uk at 11:31

Thank you for providing feedback on your recent experience of A&E services with our Trust.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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