"excellent care"

About: St James's University Hospital / Maternity care

I was induced at 25 weeks pregnant sadly due to our daughter been still born.

I could not fault the care I received on the delivery suit. during a very devastating and horrific situation to find myself in I could not fault the support and care I received throughout my 8 hour induced labour. myself and our daughter were treat with dignity and respect at all times. I gave birth just off the delivery suit for more privacy and to try make an already upsetting event a little easier for me. I had a midwife and student midwife with me at all times and really felt looked after. after our daughter was born we were given photos and feet and hand prints and a keep sake box. we was not rushed off and was encouraged to spend time with out daughter to grieve. I cannot thank the midwifes enough for making a horrific experience that little bit easier.and take my hats off to them as it must be a very hard part of there job to do.

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Responses

Response from Leeds Teaching Hospitals

Dear Anonymous

I am very sorry at the loss you have suffered but am extremely grateful for the kind words that you have written regarding the care that you have received at St James's Hospital.

With birth normally such a happy occasion, we can easily forget that for some parents it brings heartache and despair. It is pleasing to see that you were treated with compassion and respect and that your care was not rushed. It is also heartening, that we are teaching our students that high quality care includes all the little touches that make a stay memorable for the families of those who access our service.

Thank you once again for finding time to feed back on your experience, especially at such a sad time.

kindest regards

Rosie

Senior Nurse

Patient Experience

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