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"The nurse did not look at my records"

About: Lincoln County Hospital / Accident and emergency

(as the patient),

The nurse did not look at my xray properly and when I told them that I am still in pain and when I told them about my hypomobility problems and I showed them my card and they said I got it off someone else when the doctor gave it to me and I told them to look at my records and they said that they did not have time to look

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Responses

Response from Karen Hansord, Senior Sister, Accident and Emergency, United Lincolnshire Hospitals NHS Trust 7 years ago
Karen Hansord
Senior Sister, Accident and Emergency,
United Lincolnshire Hospitals NHS Trust
Submitted on 10/04/2017 at 08:45
Published on Care Opinion at 08:46


Dear Tazetta99,

I am sorry to hear you were unhappy with the care you received during a recent visit to A&E.

If you would contact PALS@ulh.nhs.uk and provide your details it would enable the team to review your case and provide individual feedback.

Karen Hansord – A&E Sister

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