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Disgusting

Story from nhs.uk

"Disgusting"

About: Queen Alexandra Hospital

I think CAU is disgusting we took my 6 week old daughter up there as she was really ill and was refusing her bottles, constantly in pain and not having wet nappies and they made us wait 6 hours just to be told we can go home as they are not worried. So I took her home and she went down hill so We took her to Southampton and they picked up that she had an infection and it had got worse due to Portsmouth hospital not picking it up.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 7 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust

Submitted on 04/04/2017 at 09:40
Published on Care Opinion at 11:07

I am sorry to hear of your daughter's experience. Your description of events would certainly not be what we would expect.

Please contact the Patient Advice and Liaison Service on 0800 917 6039 or by email at PHT.PALS@porthosp.nhs.uk so that they can raise your concerns with the department directly and ask a senior member of staff to discuss this with you.

Kind regards.

Debbie

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