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bad service

Posted By albob

"bad service"

About: Royal Blackburn Hospital

(as the patient),

After a week of extreme pain and 4 visits my treatment was bad to say the least  sorry it has come to this

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Responses

Response from Melissa Almond, Senior Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 7 years ago
Melissa Almond
Senior Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 04/04/2017 at 09:21
Published on Care Opinion at 11:03

Thank you for your comments regarding your visits to Royal Blackburn Teaching Hospital and thank you for taking the time to do so.

I am very sorry you are unhappy with the treatment you received when you attended Royal Blackburn Teaching Hospital. If you would like us to look into the situation in more detail please could you contact us to provide more information about your experience and the department(s) you visited at Royal Blackburn Teaching Hospital. You can contact me (Melissa Almond) on 01254 734087 or alternatively you can email the Patient Experience Team at patientexperience@elht.nhs.uk

If you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations Team on 01254 733700 or by emailing complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for commenting.

Kind regards

Melissa Almond

Senior Patient Experience Facilitator

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