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Care Opinion

Website Access

Posted By Scottish NHS User

"Website Access"

About: Queen Elizabeth University Hospital Glasgow

(as the patient),

I have noticed that during the 5 admissions I have had since 8th December I have never been able to access any of the web links to the Queen Elizabeth University Hospital - they always time out. Is there a problem with the connection between patient wi- if and these sites. The issue occurs no matter if I use Safari, Chrome or Firefox. I am using an IPad. I am trying to find details of how to use the discharge pickup points. E. g. What facilities are there and directions to suitable pick up point for my family.

Many thanks

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 06/04/2017 at 10:03
Published on Care Opinion at 10:23

Dear Scottish NHS User

Thank you for taking the time to post on Patient Opinion. I am sorry to read about your difficulties in accessing the internet via wifi whilst in the Queen Elizabeth University Hospital.

I have shared your feedback with our IT Department and we will come back to you here with an update.

Best wishes
Lisa

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